Frequently Asked Questions
Everything you need to know about EarthaPro
Getting Started
Absolutely. Checkout this demo video that shows you how to see all that EarthaPro has to offer.
Watch VideoEarthaPro is business management software designed for lawn care, landscaping, and pest control companies. It helps you manage scheduling, invoicing, route optimization, customer relationships, and more — all in one place.
Yes. EarthaPro offers a free plan that is what any company first starting out needs - scheduling, invoicing, templates, job costing, mobile app access, invoicing, texting invoices, charging a credit card, and sending payment links.
Most users are up and running in 60 minutes or less. Our walkthrough video shows you how to use the software and get you up and running quickly.
Stripe Setup
We show how to setup your Stripe Account from Start to Finish!
Watch VideoYes! Your customer's can have a receipt automatically emailed to them if they paid with a Stripe Payment Link through a text or an invoice.
Watch VideoTexting Invoices
This video will show you how to text an invoice pdf or stripe payment link to your customer on the iPhone or Android App.
Watch VideoThis video will show you how to text an invoice pdf or stripe payment link to your customer on your computer.
Watch VideoThe invoice is ready from <Your Business Name>. Reply YES to consent to receive this and future notifications via SMS. Reply NO to decline. Reply STOP to unsubscribe. Msg & data rates may apply.
Thank you for using <Your Business Name>. Pay your bill here - https://buy.stripe.com/abcd1234
Thank you for using <Your Business Name>. Download the invoice here - https://payment.earthapro.com/payment?shortId=abcd1234 (Link Expires in 3 days)
Thank you for considering <Your Business Name>. Download the work estimate here - https://estimate.earthapro.com/estimate?shortId=abcd1234 (Link Expires in 3 days)
You can text invoice PDFs to your customers without a stripe account. You only need a stripe account if you want to send stripe payment links.
Yes, you can text your customer again - But you can only text them once per day.
Optimizing your Daily Route
This video shows you how to optimize your daily route in EarthaPro.
Watch VideoYou can use route optimization on every plan. On the Pro plan you can optimize up to 25 routes per day.
You can optimize up to 25 customers per route.
Recurring Jobs & Scheduling
This video will show you how to create a Template and then create a recurring job from it.
Watch VideoHere we show you how you make an edit to one Job Event or ALL the job events at once. If you need to you can easily shift all the job events forward and backward and delete all of them as well.
Watch VideoAutomatic Invoicing
You can automatically send one invoice that covers all of your job visits for a customer in a month.
Watch VideoAll of your automatic invoices will be sent on the first of the month at 12:30pm EST.
Choose 'First of Month' if you want to get paid upfront. Choose 'End of Month' if you want to get paid after you complete the work.
QuickBooks (Pro Plan)
This video shows you how to quickly connect EarthaPro to your QuickBooks Account.
Watch VideoYes. After you connect EarthaPro to QuickBooks, this video shows how to sync your PAID invoices. It's one-way (EarthaPro → QuickBooks). During a sync, we create the invoice's customer in QuickBooks. If another invoice comes in for the same customer, we use the existing customer we created.
Watch VideoPricing & Plans
EarthaPro offers three plans: Free ($0/month), Solo ($19.99/month), and Pro ($59.99/month). Annual billing saves you up to $120 per year. All plans include core scheduling and invoicing features.
Yes. You can change your plan at any time from your account settings. Upgrades take effect immediately, and downgrades take effect at the end of your current billing cycle.
No. All EarthaPro plans are month-to-month or year-to-year. You can cancel at any time.
Contact
You can email us any questions you may have at support@earthapro.com. We will try to respond to emails as quickly as possible.